Mid-Carolina AHEC recently hosted the first in a series of quarterly events featuring Dr. Keith Shealy of Mackey Family Practice in Lancaster. As the first privately-owned practice in South Carolina to receive Patient Centered Medical Home (PCMH) Certification, Dr. Shealy is in a unique position to offer insight on the establishment, maintenance and benefits of the PCMH model. Mid-Carolina AHEC invited local students and preceptors to attend and gain valuable knowledge on how implementing PCMH measures can provide substantial returns on investment. These returns include increased patient and office staff satisfaction, improved health outcomes and a more efficient operation.
Dr. Shealy covered several steps that Mackey Family Practice has incorporated into its workflow to improve patient experience, including physical rearrangement of the workplace. Reducing process steps required for employees and patients on a given visit makes for a less tiring workday for staff and a more pleasant experience for patients. Close attention is paid to patient requirements for each visit so more can be accomplished accurately and with less follow up. Dr. Shealy also addressed the steps toward PCMH certification for a practice, including the off-site evaluation component.
The second engagement in the series with Dr. Shealy is scheduled for Tuesday, June 22 at Mid-Carolina AHEC. Please join us for the opportunity to hear from someone with lots of practical experience in the application of the patient centered medical home model we’ve heard so much about!
To find out more and to RSVP, please contact Mid-Carolina AHEC HPS Coordinator Jeff Cauthen at firstname.lastname@example.org.